Your tax questions deserve expert-backed AI
Tax season always brings with it a big question: Am I leaving money on the table? This year, as AI is rapidly changing the way people manage their finances, another question has emerged: Can I trust AI for something this important?
Our answer is simple: Yes, you can trust AI with your taxes… when it’s backed by decades of tax expertise and purpose-built for one of the most consequential financial moments of the year. Nearly 40 million Americans trust TurboTax exactly the same, we’re bringing that trusted experience to more places, and making it stronger than ever.
Today, we’re proud to announce two milestones that will bring TurboTax’s trusted financial information to more customers, no matter where they already live.
The tax engine behind millions of returns is now live on the cloud
The TurboTax Connector on the Cloud brings TurboTax capabilities directly to the cloud, including personalized and real-time tax estimates, instant refund estimates, seamless connection with a live Intuit tax specialist, and a personalized tax document checklist with in-app document capture capabilities.
It brings TurboTax’s trusted tax engine – the same core framework that powers millions of returns each year – directly into the cloud, the AI assistant millions of people already use for work and life. And the data collected by TurboTax is protected with the same privacy and security practices we apply to all of our products.
How to Launch TurboTax Cloud Connector
In three simple steps, you can add TurboTax to your cloud account:
step 1: open your cloud.ai Create an account and go to the tab on the left, “Customize.”
step 2: Click “Connectors”, then click the search bar and type “turbotax”. Select TurboTax app from the results.
step 3: Click “Connect” and start asking your tax questions.
The TurboTax app gets even better in ChatGPT
Since launching its app at ChatGPT earlier this year, TurboTax has been helping users get personalized tax estimates, instant refund estimates, and seamlessly connect with a live, local tax expert. Today, that experience gets even better with the help of one of the biggest friction points in filing: getting organized.
Based on a few questions about their tax situation – whether they’re a freelancer, a homeowner, a retiree, or all three – users receive a personalized checklist of which forms to collect, can upload documents to ChatGPT directly within the TurboTax app, and pick up where they left off in TurboTax to continue filing.
How to get a personalized tax checklist in ChatGPT
step 1: In chatgptFind Apps in the tabs on the left. Search for “Intuit TurboTax” and click “Connect Intuit TurboTax.”
step 2: If you don’t already have an account, you’ll be asked to sign in to TurboTax or set up an account. After logging in you will be brought back to ChatGPT.
step 3: From the Intuit TurboTax app, click “Start Chat.”
step 4: Try a prompt like “Help me gather the documents I need for my taxes.”
Step 5: Answer a few questions about your tax situation and receive your personalized checklist. Review your checklist, gather your documents, and start filing on TurboTax.
This is what purpose-built AI really looks like
People are increasingly turning to AI to help manage their most important financial decisions. For the 75% of American households earning less than $100,000, tax refunds are often the largest paychecks of the year: The average refund last season was above $3,000, and filers this season can expect their refunds to increase by up to $1,000 or their balances reduced by up to $1,000.
When so much is on the line, you need accuracy you can rely on. TurboTax knows your financial picture, operates on a platform built to protect your data, and has a real expert standing behind every calculation: purpose-built and trained by our network of 15,000 tax experts, leveraging 70,000 financial data points per consumer on a closed, secure platform.
What TurboTax customers get that no one else can
- Your return is almost complete before you even begin. Our AI at TurboTax automates data entry for 90% of tax forms, including complex 1040 and 1099 composites, by receiving data directly from financial institutions. For ordinary filers, we can prepare 80% of your return before you even get started.
- More money back in your pocket. Our Cost Basis Adjustment Assistant saved customers an average of 50 clicks and reduced taxable income by an average of $12,000 during its pilot phase alone. Tax Break Finder identifies missing credits and deductions for which customers may qualify. In a pilot, Tax Break Finder found additional deductions or credits for 12% of filers, who reported an average savings of $327.
- Your refund, fast. Getting your refund is important; Getting it done quickly is equally important. TurboTax lets eligible filers get their federal refund up to 5 days early to the bank account of their choice for a fee, or to a Credit Karma Money checking account at no additional cost. And with Refund Advance, eligible customers can receive up to $4,000 of their expected refund with no loan fees and 0% APR – in as little as 30 seconds after the IRS approves your tax filing.
- Putting every dollar to work. Getting a refund is just the beginning. Intuit’s consumer platform, which combines TurboTax and Credit Karma, uses AI to help members take control of their finances throughout the year. Credit Karma’s Refund Assistant provides members with personalized refund allocation plans.
- AI and human intelligence, working together for you. Our AI and proprietary technologies do the heavy lifting: automating, calculating, and personalizing, while our network of 15,000 experts provide the judgment, confidence, and accountability that only a human can bring.
Together, these milestones are the latest chapter in Intuit’s long-term commitment to AI leadership. Backed by decades of investment in data and AI, Intuit has moved quickly and deliberately to bring that expertise to the platforms where people already get work done. Partnerships with the world’s leading AI companies ensure that when people turn to AI for financial guidance, they are getting answers they can really trust.
Tax season is one of the most important financial moments of the year. Every taxpayer deserves the largest possible benefit. This benefit is available in the cloud and within ChatGPT only.